Terms of Service

Last updated: July 7, 2025

Welcome to Top Tier Home Care. These Terms of Service (“Terms”) govern your use of our website and the services we provide. By accessing or using our site and services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Services We Provide

Top Tier Home Care offers non-medical, in-home care services to individuals who need assistance with daily activities, including personal care, companionship, meal preparation, light housekeeping, transportation, and more. All services are tailored to individual client needs and delivered by trained caregivers.

2. Use of Our Website

By accessing our website (www.toptiercares.com), you agree not to:

• Use the site for unlawful purposes

• Attempt to gain unauthorized access to systems or data

• Submit false or misleading information

• Violate any applicable laws or regulations

We reserve the right to refuse service, terminate access, or remove content at our discretion.

3. Text Messaging (SMS) Consent

When you opt in to receive SMS communications from Top Tier Home Care, you agree to receive text messages regarding:

• Appointment reminders

• Scheduling changes

• Service updates

• Important care-related notices

Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by texting STOP.
Text HELP for assistance, or contact us at 512-522-7014 ext 102.

Your phone number will never be shared or used for promotional purposes.

4. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
Please review our Privacy Policy here:
👉 https://www.toptiercares.com/private-policy

5. Third-Party Services

We may use third-party services (such as JotForm, RingCentral, or payment processors) to assist in delivering our services. We are not responsible for the privacy practices or content of these third-party providers.

6. Limitation of Liability

Top Tier Home Care shall not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Services are provided “as is” without warranties of any kind, either express or implied.

7. Changes to These Terms

We may update or modify these Terms at any time. Updates will be posted on this page with the revised date. Continued use of our website or services indicates your acceptance of the updated Terms.

8. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

Top Tier Home Care
📍 7000 N Mopac Expressway Suite 200 Austin, TX 78731
📞 512-522-7014
📧 info@toptiercares.com
🌐 https://www.toptiercares.com